Every week, our Group (ie the teams at HD Consultants , Mortgages for Actors , Frontline Financial Solutions , HCH Financial Services and Property Tribes Financial Services), hold a team meeting, and each week we are visited by a special guest from the world of mortgages, bridging loans, property insurance, life insurance, compliance and conveyancers, who keep us updated on the latest and ever changing products, criteria and services.
Time to reveal a behind the scenes secret 🫣 ........
Throughout 2025, each week, when the team meeting had finished, we Rate The BDM. This feedback gives us all a chance to share between us the communication levels, service standards, support, the 'outside of the box' thinking, that helps us and our Clients to secure robust solutions. It also helps me to feedback to our business partners what we can do to support them too, and so together how we can all work in synergy for our Client's benefit (cheesey, I know, but this ethos is what has kept us at the top, and on top, of our profession for over 30 years now).
The 2025 results are in. Our Rate The BDM system is a mixed scoring and feedback process of star ratings and also comments.
Firstly, irrespective of the final results, there was an infinitesimal difference between our top ten visitors (we welcomed over 40 different guests throughout 2025!) and so a HUGE THANK YOU to everyone who came to Colchester and met with us. You are greatly appreciated.
But ... we do want to recognise the very top rated supporters, and our first 'congratulations and thank you' is to the brilliant Samuel Debenham / Paragon Banking Group PLC .
As buy to let brokers, we often deal with complex and large portfolio cases, and Sam is one of a very few of go-to BDM mastermind BTL experts, and his knowledge and skills has helped us and our Clients (over many years) to position their BTL portfolios and benefit from robust support, products and criteria.
Congratulations and thanks Sam, and we appreciate you taking time off from the golf course to visit us in Colchester today.
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